Questions, answered.
Still unsure? The fastest way to see it is to set up a shop — it's free until you sell.
Start sellingHow quickly can I start selling?
The same day. Sign up, connect Stripe, add a voucher and share your shop link — it takes minutes.
What does it cost?
A simple 5% per voucher sold, plus Stripe's standard processing fees. No monthly fee and no setup fee.
When do I get paid?
Stripe pays out to your bank automatically on a rolling schedule. The money goes to you directly — we never hold your funds.
How are vouchers delivered?
Instantly by email with a branded PDF, or as an instant download. You can also schedule a voucher to send on a future date.
How do staff redeem a voucher?
Enter or scan the code on any phone. Monetary vouchers can be redeemed in part or full, with a clear valid / used / expired status.
Do I need my own website?
No — your shop has its own branded page. If you do have a site, just add a “Gift Vouchers” button linking to it.
What about refunds and VAT?
You're the merchant of record, so refunds and VAT sit with you. We give you reports with the single- vs multi-purpose VAT split for your accountant.
Is it secure?
Payments run entirely through Stripe — card details never touch our servers. Every voucher has a unique code and signed, expiring download links.